Connect Hilus to Claude and ChatGPT

Setup guide

Hilus works inside the AI assistant your team already uses. Once connected, you can ask Claude or ChatGPT about your organization and have it do work for you, using your organization's own Hilus account.

What the connector does

  • Your Hilus agents and documents. Update your phone and chat agents, policies, and documents. Changes are proposed as a change request that someone in your organization reviews before it goes live.
  • Your conversations and data. Read what your agents said on calls, chats and email, search your records, and test a change before it goes live.

Veterinary clinics also get:

  • Clinical knowledge with citations. Look up drug information, dosing, emergency guidance, and other clinical references. Answers show where the information came from.
  • Your practice-management system. Find clients and patients, check and book appointments, and work with reminders, refills, and records in the system your clinic already uses.

The tools you see follow what your organization is for, chosen when you create it; an administrator can turn more on later.

Reading information and changing information are separate actions. Before Hilus changes anything, your assistant shows you what it is about to do and asks you to confirm.

Before you start

  • You need a Hilus account. If you don't have one, create one first, or use the sign-in page that opens when you connect: create a new organization and say who Hilus is for (you become its administrator, on the free plan), or ask your organization's administrator for access. You can also sign in with Google.
  • You need Claude (web, desktop, or Claude Code) or ChatGPT. Some plans of these assistants only allow connectors chosen by your organization's admin; if you do not see the options below, ask whoever manages your Claude or ChatGPT account.

Connect in Claude

From the Connectors directory

  1. In Claude, open Settings, then Connectors.
  2. Search for Hilus and choose Connect.
  3. Sign in with your Hilus account when asked, and allow access. If you are already signed in to Hilus in this browser, you only confirm access.

If Hilus is not listed in the directory yet, add it as a custom connector instead:

As a custom connector

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Hilus and paste this address as the URL: 
    https://api.hilus.ai/Platform/mcp
  3. Choose Add, then Connect, and sign in with your Hilus account.

Claude Code

If you use Claude Code in a terminal, run:

claude mcp add --transport http hilus https://api.hilus.ai/Platform/mcp

Then type /mcp inside Claude Code and choose Hilus to sign in.

Connect in ChatGPT

From the Apps directory

  1. In ChatGPT, open Settings, then Apps.
  2. Search for Hilus and choose Connect.
  3. Sign in with your Hilus account when asked, and allow access.

If Hilus is not listed in the directory yet, you can add it in developer mode:

In developer mode

  1. In ChatGPT, open Settings, then Apps, then Advanced settings, and turn on Developer mode.
  2. Choose Create app, name it Hilus, and paste this address as the server URL: 
    https://api.hilus.ai/Platform/mcp
  3. Choose OAuth for authentication, create the app, and sign in with your Hilus account.

Try it

Once connected, ask things like:

  • "What did our phone agent tell callers about our holiday hours yesterday?"
  • "Update our after-hours message to mention the new emergency partner."
  • "What does the label say about meloxicam for dogs?"
  • "What appointments do we have tomorrow morning?"

Plans and upgrading

Every organization starts on the Free plan, which includes $10 of usage credit each month and all connector tools. When the monthly credit is used up, Hilus pauses until the next month or until your organization upgrades.

The Usage plan is $49 per month and includes $78.40 of usage each month. Additional usage is drawn from prepaid credit that refills automatically, so your team is not interrupted.

Upgrading happens from your organization's Hilus account, not on this website. Your administrator gets a secure checkout link from Hilus, agrees to the terms, and adds a payment card. The new plan applies as soon as checkout completes. For multi-location groups or custom terms, contact sales.

How your data is handled

Your organization's data stays in its own Hilus account. Hilus only acts on what you ask for in the conversation, and only with the permissions your Hilus account has. Read our Privacy Policy for how we handle personal data and our list of subprocessors for the providers we use to run the service.

You can disconnect Hilus at any time from the Connectors (Claude) or Apps (ChatGPT) settings.

Help

Email support@hilus.ai and tell us which assistant you are using and what you see on screen. We are happy to walk you through setup.