Voice infrastructure
Low-latency streaming for phone and web.
Unified APIs for voice, messaging, and workflows
Build integrated workflows across phone, web, messaging, and documents
Voice • Telephony • Web chat • SMS • Email • Documents • APIs
<10ms TTS latency
<100ms STT latency
30s to first agent
99.9% uptime SLA
$0.01 per min starting
Capabilities
One system, from integration to production
Telephony and messaging
Calling, number management, SMS, and DTMF control.
Programmable agents
Prompts, tool calls, API actions, and shared context.
Production controls
Logs, transcripts, versioning, and release management.
Use cases
Build integrated workflows
Veterinary
New patient intake service
Import prior records, verify details, find an appointment, and send payment links in one workflow.
PhoneWebSMSEHR API
1
Pull prior visit context before intake
2
Collect missing fields over phone or web
3
Book and confirm within the same session
Outcome
Explore Hilus Vet → Automatically creates patient records, attaches documents, and syncs with downstream systems.
E-commerce
Order support and resolution
Handle delivery questions, retrieve order context, issue updates, and escalate edge cases with full history.
PhoneWeb chatEmailCommerce API
1
Authenticate customers and locate orders fast
2
Trigger refunds, replacements, or status updates
3
Route complex cases to human support seamlessly
Outcome
Faster resolution with full case history across every support channel.
Financial services
Verification and onboarding
Collect onboarding data, validate documents, and move approved customers into downstream systems.
VoiceMessagingDocument uploadKYC API
1
Guide applicants through required onboarding steps
2
Validate identity and supporting documents
3
Advance approved cases to fulfillment APIs
Outcome
Compliant onboarding with automated handoff into account workflows.
Operations
Document intake service
Parse forms, PDFs, and uploaded records into structured outputs that trigger downstream actions.
EmailUpload portalDocs APIOps tools
1
Ingest multi-format files across channels
2
Extract key entities for routing and QA
3
Sync outputs to internal tools automatically
Outcome
Clean, structured records delivered automatically to downstream systems.
Developers
Get started now
Use clean APIs and SDKs to move from prototype to production quickly, without rebuilding your stack.
Open API docs →How fast can we launch a production workflow?
You can spin up an agent in seconds and move to production quickly with the same APIs. Start in the API docs.
Can agents call our APIs and tools during live sessions?
Yes. Agents can call tools and APIs in real time while keeping shared context. See implementation in the API docs.
Can it support different voices and models?
Yes. We support multiple voice providers (Hilus, ElevenLabs, Deepgram, Cartesia) and model families (OpenAI, Anthropic), with per-workflow selection.
How does pricing work?
For voice agent lines, pricing starts as low as $0.01 per minute plus $20/month per concurrent line, with volume options available. Contact us to learn more.